Chicago's #1 Decorative Concrete Coating Supplies, Equipment & Training Company
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Located at

2104 Oak Leaf St Unit A/B
Joliet, IL, USA

We're Open

Mon - Fri 9 - 5
Sat & Sun by Appt.

Call Us Today!

(815) 977-9555

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Refund & Rescheduling Policy

Epoxy Depot Chicago Training Classes

At Epoxy Depot Chicago, we keep our classes small, so every student gets hands-on time, one-on-one help, and real value.
Because of this limited seating, all training registrations are final.

** No Refunds **

All sales are final. Once you purchase a training seat, no refunds will be issued.

This applies to all situations, including:

  • Schedule changes
  • Travel issues or emergencies
  • No-shows on the day of class

Please make sure you can attend before completing your registration.

No-Shows & One-Time Rollover

We understand that life happens. If you miss your scheduled class date (no-show), you do not lose your investment right away.

  • If you do not attend your scheduled class, you are allowed one (1) rollover to the next available class date only.
  • This is a one-time courtesy.
    • If you miss the original class date, you may attend the very next scheduled class.
    • If you also miss that next class (your rollover), your registration is forfeited, and no further rollovers, credits, or refunds will be offered.

Important:

  • Rollovers are limited to the next available class only, and you cannot push it out multiple classes or choose a far-off date.
  • After your one rollover, there are no additional reschedules.

Rescheduling Requests

Because seats and materials are planned in advance:

  • We do not offer unlimited rescheduling.
  • Your registration covers:
    • Your original class date, and
    • If needed, one rollover to the next class (as described above).
  • After that, your seat is considered used, whether or not you attend.

Policy Summary

  • No refunds on training classes.
  • No-shows: You may attend the next class only as a one-time rollover.
  • No multiple rollovers: If you miss both your original class and your rollover class, your registration is forfeited.
  • No additional credits or reschedules beyond that point.

If you have questions about this policy before you book, please contact us. We’re happy to clarify anything so you know exactly what to expect before you reserve your seat.